+370 5 2625241



Q. What is included in the price?
A. If you click on the price, you will see the complete price breakdown for each hotel or service.
All local taxes are included.

Q. Is breakfast included?
A. When the available selection for your dates is shown, you can check what is included by clicking on the price. This will show if not breakfast is included for that hotel. 

Q. What is an instant booking?
A. This is a service (usually a hotel) which is confirmed to you instantly without having to check availability.

Q. What does ‘available on request’ mean?
A. This is when we have to check availability at the hotel of your choice before we can confirm to you. It usually takes one working days

Q. Can I pay by means other than credit card?
A. Yes. It is also possible to pay by bank transfer (all charges to be paid by sender). Bank details are in Our official contacts

Q. Can I make a reservation by phone?
A. If you are unable to complete your transaction online, you may contact us by telephone on +370 5 2625 241.

Q. Are you open 24 hrs all year round.
A. The online reservation service is monitored from 09.00hrs to 18.00hrs Monday – Friday, Lithuania time. We are closed Saturday and Sunday 

Q. Can I make a reservation for someone else?
A. If you are paying by credit card, the owner of the card must be the principal passenger. If this person subsequently cancels, then all other reservations will be cancelled unless an alternative credit card of one of the other guests is supplied.

Q. Can I double check my reservation with the hotel directly?
A. As we hold allocations of rooms at many hotels (especially lower priced hotels), your name may not be on the hotel’s own guest list until the day before arrival.
If you contact a hotel and they say they do not have your details, do not be alarmed.

Q. How do I change my booking?
A. You are given unique reference number with your confirmation. You can only re-enter your booking using this reference and by specifying the email address you originally used when booking. If you have mislaid this, please contact us via the site with details of your booking (name/date/hotel) and we will assist you.

Q.Do you offer additional discounts for senior citizens, students, airline employees, etc.?
A.No. You will find that our prices are already discounted; consequently, we cannot offer any additional discounts.

Q.What is the difference between "Online" and "On Request" Hotels?
A.If you book "online" hotels, you will receive a confirmation immediately. If you book among "on request" Hotels, will check availability and confirm the reservation within a time period specified in booking terms.

Q.Once I have made my reservation, will I receive any written confirmation from the hotel?
A.No. The email confirmation you receive from is all you will need. It displays your Reservation ID, the hotel information, the rate and in some cases hotel confirmation number.

Q.In what currency will my credit card be debited?
Your card will be debited in local currency. All of our prices are shown in diferent currency's


Book by Phone? Call Us: +370 5 2625 241

Booking time: CET 08:00 - 18:00 hrs

Why choose us?

  • Best price guarantee
  • Fast, convenient and secured payment options
  • Exceptional customer services
  • Hotel Information abundance & most accurate
  • Ongoing promotions, discounts and membership benefits
  • Local accomodation provider since 1999

Contact Details

    • Tel: +370  5 2625 243
    • Fax: +370  5 2625 242
    • Email:
    • Odminiu 11, Vilnius, LT-01122, Lithuania

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Hotel Group

Crowne Plaza Hotels Europa Group Hotels